Account & credits: What uses credits
Sign in to keep projects connected to your account. Your workspace shows the active plan and available credits. Editing text or reviewing an existing project does not require you to start over.
Find the answer. Keep the work moving.
Product guidance for the Motify cloud workflow, kept separate from the educational resource library.
Brand DNA setup: Core brand assets
Add your logo and brand assets, colors, fonts, website, voice, visual style, and target audience. Explain how those choices should be used—not only what they are.
Supported inputs: Text briefs & site links
Describe the goal in plain language and add relevant product links, images, logos, screenshots, or video assets when the project needs them. Tell Motify whether an image is inspiration or should appear in the output.
Export & rendering: Aspect ratios & framing
Check the message, framing, asset placement, timing, and destination format in the editor. The export panel shows the formats and rendering controls currently available for your project.
Troubleshooting: Story or pacing issues
When a generated video does not match expectations, isolating whether the issue is prompt framing, asset configuration, or cloud rendering saves time.
Feature availability: Active workspace features
Available controls and formats appear in your current workspace. Resource articles labeled “Concept guide” describe useful future workflows and are not promises of a shipped integration.
Send us the project context and what you expected to happen.
Our team reviews project exports and timeline issues directly.
support@motify.video